Shipping Policy

Thank you for visiting and shopping at Couple Hoodies. Following are the terms and conditions that constitute our Shipping Policy.

Due to increased order value and high peak seasons, it may take longer than usual to fulfill the order. We are working to get the order to you as quickly as possible. We appreciate your patience and apologize for the inconvenience.

Shipment processing time

 Shipping to  Carrier  Handing Time  Shipping Time
 US (Standard Shipping)  UPS/USPS  3-5 business days  5-7 business days
 US (Expedited Shipping)  UPS/USPS  3-5 business days  4-6 business days
 CA  Canada post  3-5 business days  10-15 business days
 Rest of World  DHL/Asendia  3-5 business days  15-30 business days

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

If you didn’t receive your parcel item for a long, then please contact the shipping courier with your tracking code, and then further any help you can contact our team through email for more assistance or unanswered questions.

Shipping Cost

 Shipping To  Size/Type  First Item
 US Standard Shipping  All  FREE SHIPPING
 US Expedited Shipping  All  USD 14.99
 UK  All  USD 9.99
 CA  All  USD 9.99
 Rest of World  All  USD 15.99

Wrong Address

If you or your end customer provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).